British Airways are undeniably an incompetent company. If I ran an airline and my contract caterers went on strike then I’d call up Pret a Manger or M&S and order 100,000 sandwiches, rather than leave long-haul passengers hungry and angry. And then cancel the caterers’ contract and sue them for my expenses…
Even so, British Airways’s employees appear to be marginally worse than their management. Going out on strike on behalf of work-shy tossers who not only thorougly deserved to be sacked [*], but who weren’t even employed by the same company, is utterly pisstaking behaviour. As well as hiring some caterers who don’t come from the 1970s, BA needs to sack every single employee taking part in its unofficial ground staff strikes, and preferably replace them with hardworking immigrants being paid the minimum wage.
In an ideal world, BA would be in a position to sack all the no-skill jokers currently being paid high wages to do fuck all in its non-engineering and non-flying operations, and replace them all with minimum wage contractors. Unfortunately, the still-too-powerful unions make this impossible – so BA is likely to go bust at some point thanks to competition from airlines such as Ryanair and Easyjet (which do exactly this).
It’s called (sort of) [**] capitalism. It works. Eventually…
[*] The contract caterers, Gate Gourmet, appear to be almost as incompetent as BA. Not being able to tell the difference between the people who’ve been on a walkout and people who’ve been on sick leave suggests the dodgiest HR policies known to mankind. This is yet more reason for BA to cancel their contract and hire someone less useless.
[**] As Jim points out below, the aviation industry is far from a good example of capitalism in action. The point is that firms run by incompetent idiots where workers hate the managers and vice versa tend to lose out, while firms with semi-competent management and less adversarial labour relations tend to do better.